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PSE&G Introduces New Bill Alerts as NJ Residents Grapple With Rising Electricity Costs

New Jersey

By: Richard L. Smith 

 

As electricity prices continue to strain household budgets across New Jersey, Public Service Enterprise Group (PSE&G) has launched a new tool aimed at helping customers better track and manage their energy usage.

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According to information released by the utility, residential electric customers with smart meters will now automatically receive “Energy Bill Watch” alerts twice a month—after the 10th and 20th days of their billing cycle. 

The alerts provide a snapshot of electricity usage along with an estimated bill total before the end of the cycle, giving customers an opportunity to adjust usage and avoid unexpected high charges.

 

Customers can choose to opt out of the alerts at any time, or switch delivery preferences to text messages through their online account settings.

The rollout comes in response to recent New Jersey legislation focused on improving transparency around utility costs and giving residents more real-time insight into their energy consumption. 

Lawmakers have increasingly pushed for measures that help consumers better understand and manage their bills, especially as energy costs have surged statewide.

 

Across the region, residents have voiced growing concerns over the rising price of electricity, with many households seeing noticeable increases in monthly bills due to higher supply costs, infrastructure investments, and seasonal demand. 

State officials have acknowledged the issue, with ongoing discussions around rate relief, energy assistance programs, and long-term strategies to stabilize pricing.

 

PSE&G says the new alert system is designed to give customers more control during a time when electricity expenses have become a significant part of everyday living costs.

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With energy prices remaining high, tools like these may offer some relief, but for many New Jersey residents, the broader concern remains clear: keeping the lights on is becoming increasingly expensive.